Effective Date: [20/05/2024] This privacy policy (“Policy”) describes how Althena AI (“we,” “us,” or “our”) collects, uses, and discloses your information in connection with your use of our mobile application, Althena AI – Your Pocket Therapist, available on Android and iOS devices.

Information We Collect: We collect the following types of information:

• Information You Provide Directly: This includes information you enter when you create an account, such as your username and email address. (Optional demographic information can be mentioned here but phrased to avoid collection by default).
• Information Collected Automatically: When you use the App, we may collect certain information automatically, such as your device type, operating system, IP address, and general browsing activity within the App.
• Information from Third-Party Sources: We may collect information from third-party sources, such as analytics providers, to help us understand how users interact with the App.

Use of Information: We use the information we collect to:* Provide, operate, and maintain the App

• Improve the App and develop new features
• Send you informational emails about the App or mental health resources
• Respond to your inquiries and requests
• Comply with legal and regulatory requirements

Data Security: We take reasonable steps to protect the information you provide from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Sharing of Information: We may share your information with third-party service providers who help us operate the App, such as data storage providers or analytics providers. We will only share your information with these providers to the extent necessary to perform their services. We will not share your personal information with third-party advertisers or marketing companies without your consent.

Changes to this Policy: We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the App.

Contact Us: If you have any questions about this Policy, please contact us at: [email protected]

Additional Notes for Mental Health Apps* De-identification: We will de-identify your information to the greatest extent possible before using it for any purpose other than providing you with the App’s services.

Compliance with Laws: We comply with all applicable laws and regulations regarding the privacy of mental health information.

Security Measures: We implement appropriate security measures to protect your mental health information from unauthorized access, disclosure, alteration, or destruction.

Transparency: We are transparent about how we collect, use, and disclose your information.